Paint Basket Member Art Forum

Author Topic: How to access your classes  (Read 26533 times)

CatieTee

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Reply #30 on: August 08, 2015, 10:20:24 AM
Mea,

If I go to courses it just shows "Let's Draw" for purchase even though I already bought it, and followed the instructions to unlock it. Hopefully it will all be worked out soon.

Catie


mea hamo pena

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Reply #31 on: August 08, 2015, 10:56:23 AM
I'm sure Nolan will get it sorted out ASAP, Catie.  It's frustrating when you want to get started but there's an obstacle in the way.

Once you get into it, you will really enjoy it.

In the meantime, if you have not already done so, go to the Forum topics under the Let's Draw course and take a peek at what the rest of us have done.  It'll give you some idea of what to look forward to.

aloha

mea
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Val

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Reply #32 on: August 08, 2015, 12:40:45 PM
Hi Catie,  :wave:
You want to click on the heading 'My Classes' then click on the 'pencil' heading. The Let's Draw course/classes will be there, you may have to scroll down if you have other classes. Let me know if you have any further difficulties.  :)
Cheers, Val

”Creativity is allowing yourselves to make mistakes. Work on knowing which ones to keep!”

- Alvaro Castagnet


CatieTee

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Reply #33 on: August 09, 2015, 05:43:32 AM
Hey Val,

That was actually the first thing I tried but it told me I had no classes. As of right now its still not showing up. There is not even a pencil heading under MyClasses. For some reason my purchase isn't coming through for the Let's Draw course even though I unlocked it. I have the order confirmation number and everything in an email.


Val

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Reply #34 on: August 09, 2015, 07:31:41 AM
That's very odd, I just checked my classes to make sure it worked. Will check with Nolan.  O0
Cheers, Val

”Creativity is allowing yourselves to make mistakes. Work on knowing which ones to keep!”

- Alvaro Castagnet


nolan

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Reply #35 on: August 09, 2015, 02:08:32 PM
Hi Catie, :bigwelcome: to the Paint Basket and the Lets Draw course

I have unlocked the course for you, please try the My Classes menu now...let me know.

PS - next time: if you log in before purchasing then the class will automatically unlock and you don't have to bother with serial numbers etc O0


CatieTee

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Reply #36 on: August 10, 2015, 05:07:57 AM
Ah thank you Nolan!! All is well now. And thanks for the tip I will be sure to be logged in next time.   O0


Val

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Reply #37 on: August 10, 2015, 01:09:01 PM
 :yippee:
Cheers, Val

”Creativity is allowing yourselves to make mistakes. Work on knowing which ones to keep!”

- Alvaro Castagnet


nolan

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Reply #38 on: August 10, 2015, 01:53:56 PM
 :yippee: have fun with the course


dnaleri3

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Reply #39 on: August 24, 2015, 07:49:46 AM
I just received a notice from PayPal that my pencil monthly subscription has been cancelled. Is this because of the new web site? I  am unclear about your new policy and existing membership old policies. Are they no longer available?
Thank you
Kris
Kris


nolan

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Reply #40 on: August 24, 2015, 01:04:06 PM
Hi Kris

Paypal only allows you to set up a recurring payment order for a maximum of 12 months. At the end of the 12 months Paypal cancels it automatically from their side :-\


walter

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Reply #41 on: September 01, 2015, 11:05:22 AM
please i would like to cancel the old and new subscriptions. not sure if i am doing this right but i mean the old classes or paint basket and paint along with Nolan but i would like to stop payments for them. sorry for being so confusing.


nolan

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Reply #42 on: September 01, 2015, 01:15:43 PM
no worries Walter, I have cancelled for you O0


Chanthini

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Reply #43 on: September 07, 2015, 09:40:12 PM
Sir ., I have purchased "let's draw manual only" on 7th September 2015 ., :angel:  I'm not able to find download option. Pls help me to download the course material .,  :confused: :help: 


nolan

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Reply #44 on: September 07, 2015, 11:43:17 PM
Hi Chanthini

 :thankyou: for the purchase :flowers:

You should have received an email with download instructions. If you have not received it, and you have checked your spam folder too, then let me know and I will resend for you O0


 

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