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Author Topic: How to access your classes  (Read 26320 times)

dansusutaanoeri

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Reply #15 on: December 18, 2014, 11:31:56 AM
there is no resources box that i can find. is it supposed to be on the 'my classes' page? it's not there or on the 'let's draw' course page.


nolan

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Reply #16 on: December 18, 2014, 11:35:51 AM
if you click on the class to watch it, the Resources box is below the class video.


dansusutaanoeri

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Reply #17 on: December 18, 2014, 01:32:39 PM
ah ok, got it. i wasn't seeing it because i had only clicked on the first video. how can i download the course menu to access offline if i don't have the palette icon?


nolan

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Reply #18 on: December 18, 2014, 11:12:47 PM
you will receive the course on disk via post, no need to download O0


Blue

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Reply #19 on: July 20, 2015, 02:38:36 PM
I bought the Let's Draw course and entered the serial number to unlock it but I can't access the course. It keeps sending me to a page to buy other courses. When I click on Let's Draw it says I have to purchase it even though I already have. Please Help.


mea hamo pena

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Reply #20 on: July 20, 2015, 05:12:10 PM
Worry, not, Blue.  Nolan will have it sorted out soon.

aloha

mea
A day without art is like a day without sunshine.


Val

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Reply #21 on: July 21, 2015, 05:33:09 AM
Hi Blue,  :wave:

Click on 'My Classes' at the top of the page, then click 'Pencil Drawing', scroll down until you see the 'Let's Draw Pencil Course'. (little over 1/2 way down the page)
Click on the lesson and away you go!  O0
Let me know if you need any further help.
Cheers
Cheers, Val

”Creativity is allowing yourselves to make mistakes. Work on knowing which ones to keep!”

- Alvaro Castagnet


spar

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Reply #22 on: July 21, 2015, 07:03:43 PM
I just joined, and bought Oil #23 to learn how to paint folds of fabric. I bought the class with PayPal but I can't access it.  I clicked on MyCourses but it says I don't have any courses.

Thanks,
Spar


Val

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Reply #23 on: July 22, 2015, 05:35:00 AM
Hi Spar,
You bought a 'class' not a course. Check under 'My Classes' then 'Oil', you should find it there.

Give us a shout if any further problem.

Cheers, Val
Cheers, Val

”Creativity is allowing yourselves to make mistakes. Work on knowing which ones to keep!”

- Alvaro Castagnet


spar

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Reply #24 on: July 22, 2015, 08:27:40 AM
I should have said I also had clicked on classes and it also says I don't have any. My invoice # is pbc55aef6275e847.

Thanks, spar


Val

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Reply #25 on: July 22, 2015, 01:35:51 PM
I'll ask Nolan to take a look for you.
Cheers, Val

”Creativity is allowing yourselves to make mistakes. Work on knowing which ones to keep!”

- Alvaro Castagnet


nolan

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Reply #26 on: July 22, 2015, 02:10:57 PM
ty for the heads up Val.

Spar, thank you for the support, we appreciate it - I have unlocked the class for you so it should now show under your My Classes menu O0

PS - if you log in next time, before you purchase, the system will automatically unlock the class for you ;)


Val

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Reply #27 on: July 22, 2015, 05:58:44 PM
 :urwelcome:
Cheers, Val

”Creativity is allowing yourselves to make mistakes. Work on knowing which ones to keep!”

- Alvaro Castagnet


CatieTee

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Reply #28 on: August 08, 2015, 07:24:25 AM
I just purchased the Let's Draw course and I put in the serial number and my email, but is not allowing me to access the course. If I click on the MyClasses tab it just says I don't have any classes but I do because I just purchased it.


mea hamo pena

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Reply #29 on: August 08, 2015, 09:01:32 AM
Catie,

Welcome to Paintbasket.

Try looking under COURSES on the menu at the top of the page.  Let's Draw is considered a course, not a class.  Hope that works.  If not, I'm sure Nolan will sort it out for you.

Let's Draw is a fabulous course.  Enjoy and be sure to post as you go along.

aloha

mea
A day without art is like a day without sunshine.


 

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