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Author Topic: can't open gift icon  (Read 1219 times)

jennylynn

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on: November 21, 2012, 02:21:28 AM
hi nolan dennis sorry to be a pain but the gift icon will not open just thought i should let you know  :thankyou:
jennylynn


Happychappy

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Reply #1 on: November 21, 2012, 12:06:08 PM
Jennylynn, I emailed Nolan to let him know that I could not open my gift and took the liberty of mentioning that you could not open your gift either.  I haven't had a reply from him yet and I am still unable to open the gift so I guess we will just have to wait until he gets round to it.  Patricia
Patricia
Blessed are those who give without remembering and blessed are those who receive without forgetting - anonymous


nolan

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Reply #2 on: November 21, 2012, 12:45:23 PM
that's odd, when you hover your mouse over the gift icon does it turn into a hand? What happens when you go to the home page and hover your mouse over the gift icon?


Happychappy

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Reply #3 on: November 21, 2012, 01:50:19 PM
 :thankyou:  for your response Nolan.  As far as not being able to open the gift, when I hover my mouse over the icon, nothing happens, it remains a pretty ribboned box with the message underneath telling me that I have an awesome gift.  I double click on it and still nothing happens whether it is from the home page or while on the forum messages .... it just won't open.  I am not sure whether Jennylynn is experiencing the same problem as me with regard to opening but my gift is tightly closed!!  Patricia
Patricia
Blessed are those who give without remembering and blessed are those who receive without forgetting - anonymous


nolan

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Reply #4 on: November 21, 2012, 01:59:32 PM
can I ask you a favour Patricia so I can try figure out why your link is not working where mine is

1) Right click somewhere on the page that has only background, then select View Page Source from the drop down menu.
2) In the page of gobbledigook that opens up right click and select "Select All",
3) then right click again and select Copy,
4) then email me and paste the gobbledigook into the mail  ;D


Happychappy

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Reply #5 on: November 21, 2012, 02:36:09 PM
Hi Nolan,  I wrote down what you said, carried your instructions out step by step and sent the email to you.  Hope you got it and was able to decipher it.  I could not put any message in the email for it would not allow me to move the information down.  I will be going out for a couple of hours but if there is anything else you require, let me know in an email or here on the forum and I will be happy to oblige when I get back.  Thanks so much, Patricia
Patricia
Blessed are those who give without remembering and blessed are those who receive without forgetting - anonymous


nolan

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Reply #6 on: November 21, 2012, 04:21:32 PM
got your email thank you
hmm, I don't see anything wrong.

does your screen look like this ?


Happychappy

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Reply #7 on: November 21, 2012, 04:37:13 PM
So pleased you got my email.  Yes, my screen looks exactly like that Nolan.  Just got back in and tried to open the gift again ... and no luck!!  Patricia 
Patricia
Blessed are those who give without remembering and blessed are those who receive without forgetting - anonymous


nolan

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Reply #8 on: November 21, 2012, 04:55:01 PM
forgive me for asking the obvious, just trying to eliminate all possibilities  :-\
Are you clicking on the icon itself or the green message box


Happychappy

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Reply #9 on: November 21, 2012, 05:10:00 PM
Nolan, I have tried clicking on the icon (gift box) and the white arrow remains an arrow and nothing happens.  I have tried clicking on the green box with the "awesome ...." same thing .... nothing happens.  I have even tried right clicking on both which gives you a lot of options but with the same result, it doesn't open the gift.  I was wondering whether you could withdraw the gift and then reinstate it, if that is possible to see if that will help?  Anyway, I will hang around here to see what else we can try.  Thanks for your efforts Nolan.   Patricia
Patricia
Blessed are those who give without remembering and blessed are those who receive without forgetting - anonymous


nolan

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Reply #10 on: November 21, 2012, 05:22:20 PM
okay I have made the green message box clickable as well, see if you are able to click that
then what browser are you using so I can check from my side in the same browser

Thanks for you help, I appreciate it  :flowers:


Happychappy

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Reply #11 on: November 21, 2012, 05:25:22 PM
 :thankyou: :thankyou: :thankyou: :yippee: :yippee: :yippee:  Thank you Nolan, for all your hard work,  I was able to open my gift.  Thank you for the generous $10 gift which is much appreciated and I am planning to spend it on a class I haven't taken yet.  Bless you and your Dad for your kindness.  Patricia
Patricia
Blessed are those who give without remembering and blessed are those who receive without forgetting - anonymous


nolan

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Reply #12 on: November 21, 2012, 05:27:49 PM
 :yippee:


jennylynn

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Reply #13 on: November 22, 2012, 11:42:19 AM
hi nolan sorry i couldn't help but my computer has been down for a few days aaaagh!!!  can click on icon now  :thankyou:    for the 10  much appreciated   O0
jennylynn


 

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