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Author Topic: Missing photos  (Read 784 times)

nolan

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on: August 28, 2017, 01:21:00 PM
I am aware of the missing photo issue.

At this point it looks like when one photo was uploaded , it messed around with the database and wrote it's info over all the the other.

I am now trying to do a restore from a backup so please don't upload any images to your gallery at the moment as they may just end up disappearing anyway


Maria Canino

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Reply #1 on: August 28, 2017, 02:34:49 PM
Whew!  I thought it was just me... :tickedoff:
 :thankyou:
Maria
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mea hamo pena

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Reply #2 on: August 28, 2017, 02:36:36 PM
Looks like it's back online.  Mine are there now.

aloha

mea
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nolan

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Reply #3 on: August 28, 2017, 03:30:31 PM
I have managed to restore 99% of the pics. The last 160 odd are still missing from the database as they were added after the last backup.

I am trying to manually add them back for us, so if you see any of your latest images missing, just leave them as is for now until I can see if I am able to rescue them


Mysti Vale

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Reply #4 on: August 28, 2017, 03:57:12 PM
I uploaded a few pictures late yesterday.  Was it one of  mine that did it?

~ Mysti Vale ~
Never trust an atom.  They make up everything.


mea hamo pena

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Reply #5 on: August 28, 2017, 04:00:34 PM
I added one last night before I went to bed and it loaded fine.  Even saw it on the RECENT POSTS page after and it was okay then. Sure hope I didn't goof up the works.

Feel bad for Nolan - sounds like a lot of work to get it righted again.

aloha

mea
« Last Edit: August 28, 2017, 05:12:25 PM by mea hamo pena »
A day without art is like a day without sunshine.


nolan

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Reply #6 on: August 28, 2017, 06:15:47 PM
unfortunately all images from the 16 August are there but their database entries are now missing.

This basically means that you will see a blank image in your gallery.

All we can do is to delete these images from our galleries, then re-upload them and replace the link in your forum post.

Sorry. I did my best to restore everything :flowers:


mea hamo pena

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Reply #7 on: August 28, 2017, 06:44:41 PM
We just feel bad it made so extra work for you, Nolan.  I'm sure nothing critical was lost.

Can you tell how it happened so we can make sure we don't cause it to happen again?

aloha

mea
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nolan

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Reply #8 on: August 28, 2017, 07:10:22 PM
I am currently running a few maintenance tasks on the gallery so it will not work for a while.

Mea I am still trying to uncover the reason it happened.

It seems to have happened as somebody uploaded an image. As the entry was added to the database it wrote the entry info into every single image ever added to the gallery, rendering them all useless.

I was able to restore up to the last backup, but that left up around 160 images short.

As soon as I can figure out how it happened I will be able to send the info through to guys that developed the software so they can fix it.

In the meantime I will set an 8 hour backup cycle on the gallery to safeguard us from it affecting us again


mea hamo pena

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Reply #9 on: August 28, 2017, 09:03:26 PM
Nolan

Your high tech skills impress me!! Wow, I have no idea what you are talking about but sure am happy and thankful you do.

aloha

mea
A day without art is like a day without sunshine.


nolan

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Reply #10 on: August 28, 2017, 11:42:55 PM
Okay so it seems the guilty party is the new upload button available when you are writing a post. For now I have disable it until I get an answer back from the developer.


nolan

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Reply #11 on: August 29, 2017, 12:13:36 AM
the thumbnails in the gallery will be back shortly


Mysti Vale

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Reply #12 on: August 29, 2017, 02:57:55 AM
Thank you, Nolan.  I know how frustrating dealing with bugs that cause data loss can be.  Really appreciate you doing what you can to get it back up and running.  I will get mine reloaded soon.
~ Mysti Vale ~
Never trust an atom.  They make up everything.


robynann

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Reply #13 on: August 29, 2017, 04:37:38 AM
Mine are still missing from my albums. Not sure if I should upload a picture or not???
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Val

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Reply #14 on: August 29, 2017, 07:57:30 AM
Please don't upload any photos until Nolan has the programming 'glitch' resolved. Keep an eye out for the announcement.  :thankyou:
Cheers, Val

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